I had a webpage to access information about my orders and a PDF library of my items….Where did it go?
You can access this area by looking in the very upper right of your screen and clicking on the plus
Does KDV offer more than printing?
Yes. We are a full-service graphic communications company offering complete prepress, printing, finishing and fulfillment.
How long will it take to get my finished order?
This all depends on what is necessary to produce your order; like design, pre-press, printing, converting, finishing and packaging. It’s
How long will it take for me to get a proof to approve for my printing project?
Generally, we will provide a proof within one to two business days after receiving your electronic files. This, of course,
Why does my proof look different than my screen and my laser printout?
Laser printers and computer monitors produce colors differently than printing presses. Office printers and monitors produce color in the RGB
What does PMS mean?
PMS is the acronym for Pantone Matching System. The PMS is a color reproduction standard in which colors all across
What types of products and services do you provide?
Full color printing with quantities ranging from one to many thousands of copies. Sizes can vary from smaller than a
Why do I need to look at a proof if I’ve already given you everything I need to have done?
We employ human beings to produce your work and, although we strive for perfection on every job, humans are imperfect.
What is a “proof”?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according
Why is including my fonts with my job important, can you just substitute your versions of the fonts?
First of all, we may not have some or all of the fonts you used. Also, fonts carry programming information